Dear Valued Customers,
We regret to inform you that one of our nodes has experienced a hardware failure, causing a temporary service interruption. Please rest assured that our team is working diligently to resolve the issue and restore services as quickly as possible.
We are pleased to inform you that one of our servers, texas.serveradept.com, is now back online. Our team is continuously restoring accounts from the backup server node, and several accounts have already been successfully restored.
For clients using HiFiveHost nameservers, no action is required on your end regarding DNS settings. However, if you are using third-party nameservers or Cloudflare nameserver and have pointed your domain to us, please update your A record: 15.204.233.172 with the following new A record: 195.26.247.133 at DNS zone settings.
Once the restoration process is fully complete, we will provide an update on our Announcements. If you have any urgent concerns, please feel free to reach out to [email protected] .
We sincerely appreciate your understanding and patience during this time.
Thank you for trusting HiFiveHost as your hosting provider.
Best regards,
HiFiveHost Support
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